Cancellation Policy

Effective Date: July 2026

At Dharoma, we understand that plans can change. This Cancellation Policy explains when and how you can cancel your order.

By placing an order on dharoma.com, you agree to the terms outlined below.

Order Cancellation

Customers may request to cancel an order before it has been processed or shipped.

If your cancellation request is received before dispatch, your order will be cancelled, and any payment made will be refunded through the original payment method.

Orders Already Shipped

Once an order has been packed and handed over to our shipping partner, it cannot be cancelled.

If you no longer wish to keep the product after delivery, please refer to our Refund and Return Policy to check whether your order is eligible for a return or replacement.

How to Cancel an Order

If you wish to cancel your order, please contact us as soon as possible with the following details:

Order Number
Full Name
Registered Mobile Number
Reason for Cancellation

You can reach us through:

Email: info@dharoma.com

The earlier you contact us, the better the chances of cancelling your order before it is dispatched.

Refund for Cancelled Orders

If your cancellation request is approved before shipment:

Your order will be cancelled.
A full refund will be initiated to your original payment method.
Refunds are generally processed within 5–8 business days, depending on your bank or payment provider.

Cancellation by Dharoma

In rare situations, Dharoma reserves the right to cancel an order due to reasons including, but not limited to:

Product unavailability
Pricing or technical errors
Payment verification issues
Suspected fraudulent transactions
Incorrect or incomplete customer information
Circumstances beyond our reasonable control

If your order is cancelled by Dharoma after payment has been received, a full refund will be issued.

Contact Us

If you have any questions regarding order cancellations, please contact us.

Dharoma

Website: https://dharoma.com