Privacy Policy

Effective Date: July 2026

Welcome to Dharoma. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit dharoma.com, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or shop on dharoma.com, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Order Details

Payment Information

We do not store your debit card, credit card, UPI, or banking details on our servers. All payments are processed securely through trusted third-party payment gateways.

Technical Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Website Usage Statistics

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Respond to inquiries
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

If you subscribe to our newsletter, we may occasionally send promotional emails or product updates. You can unsubscribe at any time.

Cookies

Dharoma uses cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Analyze website traffic
  • Improve website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers such as:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Website Hosting Providers
  • Analytics Services

These partners only receive the information necessary to perform their services.

Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Third-Party Services

Our website may include links or integrations with third-party services, including:

  • Payment Gateways
  • Google Analytics
  • Social Media Platforms
  • Shipping Providers

These services have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Withdraw marketing consent at any time

To exercise these rights, please contact us using the details below.

Children’s Privacy

Dharoma does not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Dharoma

Website: https://dharoma.com

Email: info@dharoma.com 

Phone: +91-9729467794